Privacy Policy for Sun & Spokes Bicycles

Effective Date: April 23, 2025

1. Introduction

Sun & Spokes Bicycles ("we," "our," or "us") is committed to protecting the privacy of our customers and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our store or website, https://sunnspokes.com.

2. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• • Personal Identifiers: Name, email address, mailing address, phone number.
  • Payment Information: Credit/debit card details and billing information when making purchases.
  • Account Information: Username and password when creating an account on our website.
  • Demographic Information: Age, gender, and preferences.
  • Device Information: IP address, browser type, operating system, and browsing behavior on our website.

3. How We Use Your Information

The information we collect may be used for the following purposes:

• • To process transactions and deliver products or services.
  • To send order confirmations, invoices, and updates.
  • To respond to customer service requests and support needs.
  • To personalize user experience and deliver content and product offerings relevant to your interests.
  • To improve our website and marketing efforts.
  • To administer promotions, surveys, or other site features.

4. Sharing Your Information

We do not sell, rent, or lease your personal information to third parties. However, we may share information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

We may also disclose your information when required by law or to protect our rights, property, or safety, and that of our customers or others.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. This includes using Secure Sockets Layer (SSL) technology to encrypt data during transmission and maintaining secure servers.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and understand user behavior. You can choose to accept or decline cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of such websites. We encourage you to read the privacy policies of any linked websites you visit.

8. Children's Privacy

We do not knowingly collect personal information from children under the age of 13. If we become aware that we have inadvertently received personal information from a child under 13, we will delete such information from our records.

9. Your Rights and Choices

You have the right to:

• Access, correct, or delete your personal information.
• Opt-out of receiving marketing communications from us.
• Withdraw consent for data processing where consent is the legal basis.

To exercise these rights, please contact us using the information provided below.

10. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Sun & Spokes Bicycles
3880 E Fry Blvd
Sierra Vista, AZ 85635
Phone: (520) 458-0685
Email: shop@sunnspokes.com
Website: https://sunnspokes.com